Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at hello@olaitannskin.com

About the brand

Yes, Olaitann products are 100% vegan and cruelty-free. We are against all forms of animal testing and ensure that all our products are made with the finest organic ingredients.

Also, we are committed to making our products as eco-friendly as possible. Our razors are free of plastic and engineered to last for several months. The premium stainless steel blades can also be recycled after use.

This is the perfect way to avoid single-use plastic razors that can be incredibly harmful to the environment. According to Statista, 60.7 million razors and blade products were sold in UK in 2017 – which means 60.7 million plastic items were ultimately thrown away to become landfill waste and then microplastic pollution.

Olaitann products are free of drying alcohols such as ethanol. However, they may contain Cetearyl, Glycerin or VitaminE, which are alcohol-based products that don’t dry out the skin and can contain gentle fragrance.

Many skincare products that are considered “alcohol free” still contain non-drying alcohol-based ingredients.

Our razor kits are specially crafted for men of colour – a group of people who disproportionately suffer from razor bumps. The ingredients address specific skincare concerns that come with having coarse / curly hair that needs shaving.

However, anyone can benefit from a good shave with a double edge safety razor. Regardless of race or gender, you can expect a close shave that results in smooth, even skin.

Trimmers are usually the “Plan B” solution to shaving that won’t give you the close shave you’re looking for. On the other hand, single-blade electronic razors don’t last long since hair starts to clog the blade.  

Olaitann double-edge safety razors ensure a close and even shave while preventing irritations. Consider our products a safe and sustainable option.

How to shave?

It’s super important to shave “with the grain” to avoid razor bumps and skin irritation. That means figuring out the direction that your hair grows in and following it with the razor blade. 

Interestingly, your hair might grow in several different directions. But it’s easy to find the grain by looking closely in the mirror or gliding a credit card across the hair to see which direction smooths the hair down. Remember that hair can grow diagonally too.

It’s really important to use both the right products and the right shaving method if you want to prevent razor bumps 🪒 That's why we create and very simple and easy to understand tutorial that you can watch to learn how to use your shaving kit. The video is only 50sc long.

Please kindly click on this
LINK to watch the video.

Pricing & Subscription

We offer 2 different subscription offers to suit your needs:

* The one-time shaving kit order priced at £65. 
* One kit every 2 months priced at £45 + shipping and any applicable taxes.

Your kit will include: one razor, one shaving cream, one after-shave and one cleanser, as well as a few blades.

Also, you can simply cancel or pause your subscription using the customer portal. Access the portal by following the link available in each subscription email. The good news is that you can also resume your subscription whenever you want to.

Shipping & Returns

Your order will ship within 1-3 business days (Monday-Friday) of ordering.

UK

For UK addresses, you can expect to receive your shipment within 1-4 business days after placing your order, depending on your location.

Europe

For European addresses, you can expect to receive your shipment within 3-7 business days after placing your order, depending on your location.

USA

For US addresses, you can expect to receive your shipment within 7-10 business days after placing your order, depending on your location.

Outside Europe and USA

For addresses outside Europe and USA, you can expect to receive your shipment in 2 weeks+ after placing your order, depending on your location. 


Return

Also, you have 30 days from the date of delivery to return products in their original conditions and unused. Upon receiving returned products that meet the requirements, we will issue your refunds within 30 days.

Yes, we pretty much have worldwide shipping! Simply enter your full address at the checkout and wait for your order confirmation. In the unfortunate event that you don’t receive a confirmation, our team will reach out and explain why we’re unable to ship to your country. Our goal is to ship to customers all over the world and we try our very best to do so.

Yes, we do ship to military addresses using Royal Mail. We want to make our products as accessible as possible.